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STEERING
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B . Steering Hard Complaint is Hard
(Kindly ensure the below check points)
1. Reason for C–EPS Light / Indicator ON in Cluster
C- EPS system function problem.
C- EPS OHP control.
Non OEM electronic fitment issue may affect C-EPS functional system.
Wiring harness connection issue.
2. Basic action if the C-EPS indicator light ON.
Stop the vehicle in safe zone and restart the engine after 5mins.
If the indicator light on and stay on immediately follow the below check points.
SR
NO
Parameter
Check Points
Observation/Action
by Dealership
1
Customer voice
1. Collect details from end user for complaint
condition / field failure phenomena.
2. Check for when, how, where, etc.,
2
Test drive vehicle
1. Check for steering feeling hard
2. Check in static / dynamic condition.
3
Warning
lamp
check
1. Check for steering light ON in cluster (PS light)
2. Ensure continuous glow
4
DTC check
1. Check for DTC with Diagnostic tool.
2. Ensure DTC in active condition.
5
Wiring harness
1. Check CEPS ECU wiring connectors locked
properly (Power, CAN, Tq. Sensor & Motor
connectors)
2. Ensure any damage / tamper.
6
DTC check
1. Again check for DTC with Diagnostic tool.
2. Ensure DTC in active condition
7
Visual inspection
1. Check for CEPS / ECU related wiring damage.
2. Free from tamper / damage / liquid traces.
8
Visual inspection
1. Check for other additional fitments.
2. Ensure no extra electronic fitments in vehicle
connected with power supply with ECU.
3. Electronics like Music player, D/L lighting, GPS,
Parking assistance, Reverse camera, etc.,
9
Visual inspection
1. Check for CEPS free from damage.
2. Check vehicle RO history.
10 DTC check
1. Check for Vehicle ECU DTC
2. Ensure CAN signal.
REMARKS :
After confirming the DTC in active state, confirm the part failure by swap test & replace the part.