F. TROUBLESHOOTING LIKELY CAUSE SOLUTION The image is difficult to see If the Boot is open then image is not visible • properly The vehicle is in a dark area. • The temperature around the lens is either high • or low The outside temperature is low. • There are water droplets on the camera. • It is raining or humid. • Foreign matter (mud etc.) is adhering to the • camera. There are scratches on the camera • Sunlight or headlights are shining directly into • the camera. The vehicle is under fluorescent lights, sodium • lights, mercury lights etc. System will warn with message ‘Tail Gate Open, Please close’. If this happens due to these causes, it does not indicate a malfunction. Rinse the camera lens with water and wipe it clean with a soft cloth. (Use the monitor again once conditions have been improved.) And check surroundings while backing up the vehicle. The image is blurry Dirt or foreign matter (such as water droplets, snow, mud etc.) is adhering to the camera. Rinse the camera lens with water and wipe it clean with a soft cloth. Wash with a mild soap if the dirt is stubborn. The image is out of alignment The camera or surrounding area has received a • strong impact. Camera mounting bracket may be loose. • Have the vehicle inspected and do proper fitment of camera as mention in fitment document. The fixed guide lines are very far out of alignment The vehicle is tilted (there is a heavy load on • the vehicle; tire Pressure is low due to a tire puncture, etc.) The vehicle is used on an incline. • It does not indicate a malfunction. Check surroundings while backing up the vehicle. Check owner’s manual also. The camera position is out of alignment. Have the vehicle inspected and do proper fitment of camera as mention in fitment document. The image seen 1800 rotate & RH-LH side swap RVC software flashed in head unit/BCM is not correct or have some problem with that software file. Flash correct software in BCM and HU and recheck. ELECLTRICAL 272
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